The second-hand marketplace Members Express Frustration Over Sizing Changes
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has revised its size classifications for female and kids' apparel failing to inform all shoppers about the modification.
Digital Channels Response
Countless users and merchants have taken to social media stating that platform listings now display a different size category versus the original listing because of the remapping.
Vinted explained the updated approach better aligns with comparable marketplaces.
It has advised users to check their listings and adjust the sizing manually if necessary, which has left users frustrated.
Measurement Approach Updates
Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L used to be a 12 but is now a UK 16-18.
User Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Manual Updates
Another shopper, based in Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: last year, the service retracted a modification concerning shipment methods due to shopper criticism.
